Vtex Policies System API
Browse all Vtex APIsE CommerceStorefrontapiKey6 EndpointsREST
For Agents
Programmatically get policy list, evaluate policies. Covers 6 operations with apiKey authentication.
Use for: I need to policy list, I want to evaluate policies, Search for policy, Find all policy by id
Not supported: Does not handle payments, communications, or crm - use for e-commerce only.
This API will create promotion alarms when selling products with undesired prices and promotions. It will create conditions that will check if the prices and the promotions are correct. If not, the system will alarm the store with information about the product sold at unexpected prices. Index - `GET` [Get Policy List](https://developers.vtex.com/docs/api-reference/policies-system-api#get-/api/poli. The API exposes 6 endpoints secured with apiKey authentication.
Install Jentic One Beta
Connect the Policies System API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Policies System API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fvtex.local%2Fpolicies-system-api" | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL "https://jentic.com/install.sh?src=apis&api=%2Fapis%2Fvtex.local%2Fpolicies-system-api" | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with Policies System API.
Get policy list
Evaluate policies
Create policy
Update policy
Delete policy by ID
Use Cases
Patterns agents use Policies System API for, with concrete tasks.
★ E-Commerce Operations
Use the Policies System API to perform e commerce operations programmatically. The API provides 6 endpoints covering core functionality including get policy list, evaluate policies, create policy.
Call GET /api/policy-engine/policies to get policy list
Automated Policy Management
Automate policy operations by combining multiple Policies System API endpoints. Agents can evaluate policies and then create policy in a single workflow.
Call POST /api/policy-engine/evaluate to evaluate policies, then verify the result
AI Agent Integration via Jentic
AI agents discover and call Policies System API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle apiKey tokens manually.
Search Jentic for 'get policy list', load the operation schema, and execute with Jentic-managed credentials
Key Endpoints
6 endpoints — this api will create promotion alarms when selling products with undesired prices and promotions.
METHOD
PATH
DESCRIPTION
GET
/api/policy-engine/policies
Get policy list
POST
/api/policy-engine/evaluate
Evaluate policies
POST
/api/policy-engine/policies/{id}
Create policy
GET
/api/policy-engine/policies/{id}
Get policy by ID
PUT
/api/policy-engine/policies/{id}
Update policy
DELETE
/api/policy-engine/policies/{id}
Delete policy by ID
GET
/api/policy-engine/policies
Get policy list
POST
/api/policy-engine/evaluate
Evaluate policies
POST
/api/policy-engine/policies/{id}
Create policy
GET
/api/policy-engine/policies/{id}
Get policy by ID
PUT
/api/policy-engine/policies/{id}
Update policy
DELETE
/api/policy-engine/policies/{id}
Delete policy by ID
Why Jentic?
What agents get from Jentic-routed access to this vendor.
Setup
Wiring the VTEX Policies System API by hand means pairing an App Key with an App Token in the X-VTEX-API-AppKey and X-VTEX-API-AppToken headers, and templating the {accountName} and {environment} host into every call. Through Jentic you install once, import the Policies System API from the API Directory, store the App Key and App Token once, and your agent calls it.
Permission scoping
The Policies System API puts the policy id in the URL path (/api/policy-engine/policies/{id}), so a rule can pin your agent to one policy. You choose the operations it may call, so destructive ones like deleting or replacing a policy are not included unless you add them.
Credential isolation
Your VTEX App Key and App Token are stored once, encrypted, by your own Jentic One instance and injected at execution time. They never enter the agent's prompt, logs, or context.
Intent-based discovery
Agents search Jentic by intent such as 'list policies' or 'evaluate a policy', and Jentic returns the matching Policies System API operation with its input schema so the agent calls the right endpoint without browsing the reference docs.
Related APIs
Alternatives and complements available in the Jentic catalogue.
Alternative
Stripe
Alternative e commerce API
Choose Stripe when you need a different approach to e commerce operations
FAQs
Specific to using Policies System API through Jentic.
What authentication does the Policies System API use?
The Policies System API uses an API key passed in the `X-VTEX-API-AppKey` header. Through Jentic, these credentials are stored encrypted in your Jentic One instance and injected at execution time, so raw secrets never enter the agent context.
Can I get policy list with the Policies System API?
Yes. Use the GET /api/policy-engine/policies endpoint. The API returns structured JSON responses that agents can parse and act on directly.
What are the rate limits for the Policies System API?
Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.
How do I get policy list through Jentic?
Install the Jentic SDK with pip install jentic, authenticate through Jentic One, the self-hosted execution layer, then search for 'get policy list'. Jentic returns the matching Policies System API operation with its input schema. Load the schema and execute the call - credentials are injected automatically.
How many endpoints does the Policies System API have?
The Policies System API exposes 6 endpoints covering policy operations.
Can I limit what my agent is allowed to do with the VTEX Policies System API?
Yes. Jentic One is self-hosted by you, so your own rules decide which Policies System API operations and credentials the agent may use. You pick the exact operations it can call, so read-only actions like GET /api/policy-engine/policies and POST /api/policy-engine/evaluate are available while destructive ones such as deleting or replacing a policy stay off unless you add them. Because the policy id sits in the URL path at /api/policy-engine/policies/{id}, you can also pin the agent to a single policy.
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